CLIENT ALERT

At EKS Associates, we take your security very seriously and want to inform you of a recent data breach at TD Ameritrade. We have contacted our representatives for an explanation about the TD Ameritrade breach, and they provided the statement below.

A Statement from TD Ameritrade and Charles Schwab

“We are aware of a security incident involving MOVEit Transfer, a tool used by numerous governments and companies to share files over the internet. According to law enforcement, an international group of cyber criminals hacked MOVEit Transfer to steal electronic files. The incident has impacted hundreds of organizations globally, including several U.S. government agencies.

TD Ameritrade, Inc. (“Ameritrade”) had limited use of the MOVEit Transfer tool. We have taken immediate action by containing the threat and halting any use of MOVEit Transfer. We have also alerted and are working with law enforcement. The incident did not impact Ameritrade, Schwab’s business operations, or other systems.

The incident affected some client data. However, we believe less than 0.5% of clients may have been affected. We continue actively investigating the incident in close consultation with independent forensic experts. We will provide clients with more updates and communicate with them directly, as appropriate.

Our primary focus is protecting our clients. We provide our clients with security guarantees for losses due to unauthorized activity in their Ameritrade and Schwab accounts. Maintaining the trust of our clients is at the core of what we do and who we are. You can read more about Ameritrade’s Asset Protection Guarantee here.”

How to Report a Security Issue to TD Ameritrade

If you think you have found a security vulnerability in one of Ameritrade’s products, been a victim of identity theft, or received a suspicious email that appears to have come from Ameritrade, report it here:

• Report a security vulnerability
• Report a security issue
• To report receipt of a phishing email, forward the email to: [email protected]

Actions You Can Take if You’re Concerned About Identity Theft or Fraud

Consider freezing your credit if you’re very concerned about identity theft or fraud. All three major credit bureaus – Equifax, TransUnion, and Experian – offer free credit freezes. A law passed in 2018 also makes it free to unfreeze your credit when you need it. Our article “Credit Freezes: Are they right for you? explains how it works.

TD Ameritrade and Charles Schwab Merger Update #1

Are you looking for an update on the TD Ameritrade-Charles Schwab merger? Read more about the transition timeline in “TD Ameritrade-Charles Schwab Merger Update #1” and check out “TD Ameritrade-Charles Schwab Merger Update #2” for a preview of the communications you will receive (or have received).